This Privacy Policy explains what information Mr. Clusia ("we", "our", or "us") collects when you use mrclusia.com (the "Site"), how we use that information, and the choices you have. This Policy applies to visitors to the Site, people who submit quote or contact forms, and people who communicate with us by phone or email in connection with a potential or existing privacy hedge project.
Information We Collect
Information you provide directly
When you submit a quote request, contact form, or other inquiry, we may collect the information you choose to share with us. This typically includes your name, email address, phone number, city or service address, and details about the hedge project you are considering. If you call us, we may note information relevant to preparing a quote or responding to your request.
Information collected automatically
When you visit the Site, we and our service providers may automatically collect limited technical information about your visit, such as IP address, browser type, device information, referring page, and pages viewed on the Site. This information is generally used to understand how the Site is used and to improve performance, reliability, and usability.
Cookies and similar technologies
The Site may use cookies and similar technologies to remember your preferences, measure traffic, and support basic functionality. You can configure your browser to reject cookies or alert you when cookies are being sent. Some parts of the Site may not function properly if cookies are disabled.
How We Use Information
We use the information we collect to:
- Respond to quote requests, contact submissions, and other inquiries
- Prepare, schedule, deliver, and follow up on privacy hedge installations
- Communicate with you about your project, appointments, or upcoming work
- Operate and improve the Site and our services
- Comply with legal obligations, resolve disputes, and enforce agreements
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers. Vendors that help us operate the Site, process communications, or support our business operations, under contracts that limit how they may use your information.
- Professional advisors. Our accountants, legal counsel, or similar advisors when reasonably needed for a legitimate business purpose.
- Legal and safety reasons. When we reasonably believe disclosure is required by law, legal process, or to protect the rights, property, or safety of Mr. Clusia, our customers, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, subject to reasonable confidentiality measures.
Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide our services, meet legal and accounting obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to remove or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect information we collect. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised in connection with our Site or services, please contact us so we can investigate.
Your Choices
You can choose not to provide certain information, though doing so may limit our ability to respond to your request or deliver services. You may also ask us to update, correct, or delete information we hold about you by contacting us using the details at the bottom of this Policy. If you receive email from us and no longer wish to, you can reply and ask to be removed from future communications.
Third-Party Sites
The Site may link to third-party websites or services. We do not control those sites or their privacy practices. Please review the privacy policies of any third-party sites you visit.
Children
The Site and our services are intended for adults considering a privacy hedge project. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may be indicated in a more prominent way on the Site.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through our contact page or by phone at 305-222-7171.
This Privacy Policy is a general informational document for the Mr. Clusia website and is not legal advice. Consult qualified counsel to confirm the Policy meets the specific legal requirements that apply to your business.